Articles on Customer Service

The 3 Ways To Give Excellent Customer Service For An E-commerce Store

The 3 Ways To Give Excellent Customer Service For An E-commerce Store

There are a lot of common e-commerce mistakes that people make when they get started. Although they dream of success, one of these mistakes can derail them completely. Poor customer service is something that...
Seven Savvy Areas of Customer Service That You Can’t Afford to Slack On

Seven Savvy Areas of Customer Service That You Can’t Afford to Slack On

There is no denying that the customer is king. Organisations with the best reputations all share one thing in common - excellent customer service. Most people associate customer service with picking up the phone...
Customer-Centric Retail: Personalization and Loyalty Programs

Customer-Centric Retail: Personalization and Loyalty Programs

Are you looking to boost customer satisfaction and loyalty in your retail business? Discover the power of customer-centric retail, where personalization and loyalty programs take center stage. By tailoring your offerings to individual preferences and rewarding...
How to Turn Customers into Advocates for Your Business

How to Turn Customers into Advocates for Your Business

As a brand, it's essential to stay on top of the competition. To do this, you need to come up with new creative ideas that will set you apart from others and make your...
The Importance of Customer Loyalty for Business Stability

The Importance of Customer Loyalty for Business Stability

The connection between customer loyalty and business stability is a direct and powerful one. Studies have consistently demonstrated that returning clients are more likely to stick with a brand over time and less likely...

The Six Disruptors of Customer Experience

by Ron Kaufman Uplifting Service is a global education and consulting company. We help leaders and companies all over the world achieve two primary outcomes:  First, improve your customer’s experience – to help you attract customers, keep...

10 Reasons Why Customer Complaints Are Good News

By Ron Kaufman When things go wrong, your customers will complain. Surprisingly, this can be good for you and constructive for your organization. Here are 10 ways customer complaints can benefit you and your organization. 1. Identify...

Customer Service Around the World…Getting Better or Worse?

By Teresa Allen, Global Service Guru A recent global customer service study by Microsoft looked at customer service around the world and how customers perceive their interactions.

The 2016 Customer Election

by Teresa Allen While watching the never ending media commentary on the the 2016 election, it occurred to me that the political arena is not the only place where a new reality has emerged. The fight for...

As Customer Service Has No Limits so is The Delivery Performance

by Ashok Agarwal As customer expectations are sky high so the delivery systems too must match with the consumer aspirations. The unit is there because the customer is there. The production is there because the demand...

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