Looking to help your workforce improve their communication skills?
If you’re a company or an organization, then you know that you need people who can translate dense, technical information into language that everyone can understand.
Technical writing can help, transforming your employees into better communicators and more value-add members of your team. But that’s not all…
The demand for technical writing skills is at an all-time high. Businesses that invest in technical writing skills now will have a massive advantage in the coming years with a growth of 10-11% expected by 2026.
Let’s dive into the truth about the value of technical writing training, and how it can help your workforce.
What You’ll Learn
- The Hidden Importance Of Technical Writing Training For Teams
- The Real Cost Of Poor Technical Documentation
- How Technical Writing Certification Courses Build Stronger Technical Writers
- Identifying The Right Technical Writing Program To Elevate Your Team
- Measuring The ROI On Investing In Technical Writing Courses
The Importance Of Technical Writing Skills In The Workplace
Did you know…?
Weak documentation is a massive problem that companies fail to account for. Poor documentation costs businesses millions in lost productivity, customer complaints, and employee stress every year.
When your team can’t explain something clearly, your customers suffer. You get complaints, and your support tickets take longer to clear.
But what about on the inside? If your employees don’t have strong technical writing skills, then they struggle to create documentation that can be understood.
Employees waste hours writing, editing, reworking, and struggling to share their knowledge when technical writing skills are lacking. Every error, every miscommunication, every unclear email or document is wasted time that drags productivity down.
A technical writing course shows your employees how to produce clear and concise documentation that serves a purpose. They can write emails, write reports, and create product documentation that actually communicates what needs to be said.
What’s more, the skills your employees learn with technical writing certification courses can be applied across the board to every other aspect of their work.
Investing In Technical Writing Certification Courses Leads To Positive Results
Technical writing certification courses lead to positive outcomes for businesses that invest in their employees.
For example, 94% of employees would stay at a company for longer if they saw an employer invest in their professional development.
And here’s one that might surprise you: Businesses that have comprehensive training programs that utilize structured technical writing certification courses have 218% higher income per employee than those without formal training in place.
There’s one more one for you: The median annual wage for technical writers in 2024 jumped to $91,670 according to Bureau of Labor Statistics. This suggests that employees who gain technical writing skills are marketable in today’s job market.
The Qualities Of An Effective Technical Writing Program
Companies put employees through all sorts of training. Technical writing courses are no different.
The key is understanding the elements of the right technical writing certification courses that produce results. Look for:
- Hands-on practice with real technical documentation projects
- Feedback and guidance from experienced technical writers
- Coverage of industry-standard tools and techniques
- Flexible delivery methods to accommodate your team’s schedules
- Certification to validate skills and build confidence
Your employees need more than theory. They need to leave training equipped to apply their technical writing skills to real work problems the very next day.
The Hidden Benefits Of Technical Writing Certification Courses
Don’t let the facts fool you. There are hidden benefits of technical writing training that most people miss.
When your employees master technical writing, they become better thinkers. Technical writing is difficult. It requires the writer to understand their audience, choose the right information, and use it to construct well-organized, easy-to-understand writing.
The skills your employees learn translate to all areas of their work. Emails become clearer and more concise, presentations and reports become more effective, and your team will speak with greater clarity in meetings.
There’s one more major hidden benefit of technical writing training, improved collaboration. Technical writing skills make it easy for everyone on your team to document their work and share their knowledge with others.
Onboarding for new employees becomes easier, projects are delivered on time, and no one needs to start from scratch when an employee leaves the team.
A Technical Writing Culture Through Certification Courses
Did you know that the best way to retain top talent?
Help them grow, develop, and move forward. Technical writing certification courses show employees that you care. You’re invested in their future, and you’re giving them the tools they need to become the technical writers they want to be.
Certification is more important than you might think. A recognized credential gives employees confidence and a sense of their own credibility. They become subject matter experts that your other team members will come to you for guidance.
Knowledge begets knowledge, and when you certify one technical writer, then they in turn share their expertise with others.
How To Select The Right Technical Writing Training
So, how do you choose the right technical writing certification course for your team?
It starts with understanding your own needs. Do your employees write software documentation? Are they in the medical field writing about medical devices? Or do they work with industrial equipment? The right programs will have technical writing courses that cater to your industry.
Time is also a consideration. Some programs are delivered over a few weeks, while others take place over several months. Online, self-paced technical writing training options work best for remote or distributed teams, while intensive courses are better for groups that can dedicate full-time attention.
Budget is a consideration but doesn’t be the only factor. The ROI on technical writing certification courses that deliver results will pay for itself over time.
Ensuring Training Becomes Embedded In Work Processes
You have to make training count. It won’t matter how great your employees’ technical writing course was if they don’t get to apply the skills they learn.
Give your employees documentation projects that need doing. Have them rewrite existing materials using the techniques they’ve learned, and allow them to tackle real problems that can only be solved through communication and clear writing.
One final step: Provide ongoing support to your team. The best learning happens when employees get to practice, receive feedback, and fine-tune their approach over time.
Technical Writing Is The Future
Technical writing is here to stay.
Technical writing is only going to become more important as products become more complex, customers demand more from their support, and regulations get more onerous.
Technical writing tools like AI and automation are here to stay, and while they change the way we write, they don’t replace the human element.
Technical writers who learn to master their skills now will be ready for whatever comes next. They will understand new tools, work side-by-side with AI assistants, and continue producing the content that helps people.
Wrapping This Up
Technical writing courses are an investment that pays dividends.
The training courses your employees complete will transform them into better communicators who understand how to convey technical information in a way that everyone can understand. The skills they learn will be useful across the board in every area of their work.
Technical writing is an essential skill for any company. Give your employees the tools they need to be the best technical writers they can be.
Start by identifying team members who would most benefit from technical writing training. Look for people who write documentation, communicate with customers, or work with technical equipment.
Then, start searching for programs and get your team enrolled.
