Have you ever wondered if there were some positive changes that you could make to your working environment in order to enhance success rates and, as a result, expand your business?
If you are in a managerial role, then you will realise just how much thought and consideration has to go in to the wellbeing of people who are under your wing. It can become very easy to get caught up in the statistics of a successful business and forget that the people getting the job done for you have thoughts and feelings. So, what can you do to ensure that you have a happy and productive workforce at all times? Implementing HR Software would be a good place to start. This software helps you to stay on top of employee matters, ensuring that they receive the treatment they deserve. It also works as an excellent organisation tool, meaning you will no longer feel the stress of having too much weight on your shoulders. You could also look at getting a serviced office like Loc8 Commercial, to reduce some stress of looking after the office.
This infographic displays the results of a survey which many office workers took throughout Britain, to help establish what an ideal office would be like. It is worth taking some tips from this guide, as the public have spoken and been honest about what they would wish to see in the perfect office. With matters such as team bonding, office perks and office hours taken in to consideration, you can really benefit from the results shown!
30 Shailesh Thaker, John Maxwell and Robin Sharma are my favorite leadership thought leaders
the ideal office should be one where teamwork is prevalent
Confused, not sure how this affects leadership of management gurus. what does it have to do with best speakers and trainers in the world?
Everyone communicates in a cards-on-the-table manner, solving difficulties in a positive way. They don’t play nasty revenge games when given difficult feedback. Instead, they view feedback as an opportunity for growth.
Employees give 200 percent. They strive to be the best and to deliver top-quality products and services. They take responsibility for their actions and decisions.
People enjoy coming to work and feel appreciated, acknowledged and rewarded. Signs of fear, domination, bullying, sexual harassment and intimidation are absent. Creativity, productivity and thinking outside the box flourish.
My ideal work environment is one that is centered around working as a team and that allows everyone’s talents to flourish. I find that I work best in an environment that is empowering and positive, no matter what the work is that I’m doing.
A great environment. A fun, open, energetic and creative environment can make a big difference in the overall atmosphere of a company.
It’s actually best to have an approachable leadership. The more people feel open to talking about their leadership, the more problems will get solved and the more job satisfaction people will have. It’s one of the reasons I prefer not to have an office.
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Filled with passionate people. Companies that only look at resumes and experience when hiring are far less successful (IMHO) than ones that hire people that are passionate about their work and the industry. I’ll hire passion over experience any day.
This are the things that matters for me:
1: A positive culture of creativity
2: Openness and transparency of leadership
3: Leadership that encourages and fosters growth and development
Working in an environment you feel is “ideal” will be better for your long-term success and will hopefully allow you to feel more like you’re a part of a business than just simply being an employee.
Even a simple ‘thank you’ after an employee goes above and beyond on a project, or puts in a series of late nights, goes a long way.
While you’re working on communication, don’t forget to show best gratitude for hard work effective employee recognition can transform and elevate an organization.
Employees are motivated and feel valued when they’re given positive reinforcement and shown how their work contributes to the success of the business.
When you involve your staff in decision-making in an effort to create a better work environment, they feel valued
Best practice to add is, Team members and upper management should focus on their communication methods and the effects they have on the office environment.
Also, survey says people who labeled their organizational culture furniture as “bad” are three times more likely to consider their environment as less productive, and two times more likely to find it “depressing.
Even if the sun can’t shine into your workplace, make an effort to provide the best relaxing atmosphere with comfy furniture, working equipment and a few ‘extra-mile’ amenities for the employees.
Right! Working in a clean, attractive office can have tremendous effects on co-workers and manager relationships
Smart businesses know that the best work environment starts with hiring the right people. Make sure employees are professional and team players. The same idea translates to those who are already in the office. When employees work with toxic workers, they are more likely to become toxic themselves.
Best work environment impacts your mood, drive, and performance. If employees work in a dreary office setting with unfriendly workers, they likely won’t feel motivated or confident to speak up.
this explicates individuals affect and are affected by each other in specific work and personal environments or cultures.
One factor that significantly influences how employees feel about work is the environment, a positive work environment makes employees feel good about coming to work, and this provides the motivation to sustain them throughout the day.
Amazing that if they are emotionally connected to how they can personally succeed, the company will succeed as well. Best leadership article I have read today.
This is when everything comes together to show how a happy environment is.
At the end of the day it is still the employees and management hat matters in the story. best customer service comes from best people.
This is creating a unique way for best employees to develop their environment.
It helps employees have the best understanding of themselves and their colleagues with insights into how and why they do their job the way they do, and how to cultivate team performance within the company.
When managers are aware of how the employees’ hospitality, the seamless operation of front and back of the house functions combined the psychology of creating an environment where guests “Feel” special.
Same goes when you listen to your people within the organization, you’ll feel extra special.
Always understand others at a higher level to improve communication within the team. Best to always opt with checking as well their health.
It’s always best to determine communication and wants to improve methods of learning new skills.
The idea of this is to improve the relationship with the team.
This most likely can prevent conflict between employees and the management in an organization. Being open to each other opens a wider opportunity!
the best article so far. It presents an ability to maintain interpersonal relations within a management.
Team Work is NOT just about everyone going in the same direction toward an objective, following blindly seldom created Greatness!
The infographics of the article show clearly how we can help our management working!
Sometimes all it takes is to just find the fun at work.
In a leadership team, it is the quality of that most matters at times.
The idea of this for me is to strengthen the communication between the management and the employees.
for some, they do employee engagement to know their people more.
This makes senses! the infographics it shows a right customer service for any coaching process.
As a successful customer service representative, this is also my idea of an office.
In our training, we used to talk about this. Awesome article though.
I think it’s a fun way to show your employees how you value them. This looks like a good way to show the teamwork within a training or development.
This is such a good article especially for those in Managerial position. We, who are in leadership management appreciate this kind of articles. Thanks, Arthur Carmazzi.
I can understand what you’re trying to imply from here. I remember some guru speaker who talks about training and leadership.
Very advisable for people in the management role. The teaching it gives us helps management trainings to help their people.
I think customer service people should have this kind of ideas too for their coaching sessions or trainings.
It’s one of the best article I have read so far, I understand now what makes an ideal office for some people. better that I also read something related to communication style.
That’s a good article out there, talking about how your employee having fun at work, the trainer should have an idea how the employees think about the company.
clearly, not all think the same way about their company. Every leader should have got this kind of thinking when they do their leadership training and development.
Amazing how you actually came up with this kind of article, I had fun! The employees love it when their management actually thinks about what they like at work.
Understand the motivating factors that make working in an organization is fun! Best engagement programs sometimes show how strong an organization is.
Sometimes it is the culture that gives your people a motivation to be Best at work.
The way it was demonstrated using the psychology of infographics made it easy to understand the point of the article. This is the best way to share the company leadership.
making an ideal place for everybody works best when you have a communication with the best guru in the same organization.
it looks like the people love the psychology of working while having fun at work! best ideal of an office place article I’ve read so far.
there must be a transformation of psychology in this post. We must all understand that in order to achieve the best environment we must have happy employees!
Recognizing the employees’ side of their environment clearly shows that the management really listens to their peoples need. in this case, it’s best to have some sort of re-training to an organization to better have an open communication within the organization.
When we understand our own people, it is never hard to keep the best employees. sometimes when we listen to their idea of our own organization, the best result comes out.
What Makes An Ideal Office establishes an awareness of the emotional and best decision-making base for optimizing the way people have communication with each other in an organization.
A workplace’s atmosphere and surroundings can inspire employees to be best efficient and passionate about their work.
A healthy environment at the office is ideal for employees and it also marks the growth of the company. Opinion can differ from person to person. Good workplace with proper facilities can encourage the employee to work with interest
This looks like an accurate article not just in Britain but any employees will agree the most. The coaching of the speakers will also help employees engaged in the organization culture,
leaders who are fun to work with are always the best, they know what your ideal office is like.
The communication between the people in an organization is important to keep everyone happy and motivated at work!
What exactly makes an ideal office? This article explains it best. Employees and management are what makes an organization. T|hey know what is most needed to enjoy while working. Leaders must read this blog.
Making your ideal work environment more comfortable will not only increase your productivity but will also help you feel more relaxed and less stressed! Good article though.
I like an environment and culture where the leaders are in touch with their people and collaborate toward mutual success. My ideal work environment is one that encourages group thinking but still allows for introverts to focus and be creative.
For me, I really like to listen to music playing in the background while I work. I love piano and instrumental music, and I’ve tweaked my channel on Pandora to suit my tastes wonderfully. I prefer a workplace that lets me have that ability.
Wherever you feel you work the best, can you describe and define that location? What about the culture that goes into the work environment? Is the ability to get promoted at your own pace or stability important?
This is absolutely about work-life balance. For some people, the best work environment has set hours, with people arriving at 9 a.m. and leaving at 5 p.m
People are happiest and most productive when they work in the best environment that suits them. Good thing because there are training like this that will ask their people what their ideal office be like.
I excel at shaping and executing marketing messages- and few things are more thrilling than being able to get in at the ground floor to work with people who are just as passionate as I am about helping a business succeed. Humor is great- too- and when I read the description for this job- everything fell into place.
I’m a people person. I love people- and my ideal work environment would be one filled with diverse and bright folks.
I want an environment where everyone- from the janitor to the CEO- is treated with the same respect. Office layout does not matter too much to me. I do well in both open and closed layouts; as long as the best attitude of diversity and respect is where- I thrive.
I’m huge on respecting others and listening to different ideas and opinions- and it’s important that my colleagues give me the same opportunities.
A clear vision and identity. Employees want to know where the company is pointed, what the company believes in and what everyone is working toward.
Our company provides “flexible” growth for employees. As one of the best employee of a company, you should have the ability to change career paths if you’ve proven you’re a dependable, hard-working and passionate person.
A culture of collaboration. Collaboration creates better work, better results, and better culture.
As little politics as possible. While politics are always going to happen in a work environment, great companies have very little of it and work hard to stomp it out when it creeps up.
this promotes meritocracy. Simply put, if you show that you are going to do great work, your career will grow accordingly.
A fun atmosphere. I’ve always felt that if people are going to spend most of their waking week at the office, it should be a fun environment. When people are having fun, they work together better and they produce better work.
This is very relevant. While perks are best, it’s most often the culture, opportunities for development, open communication, mission and vision, ownership of work and environment of inclusion that makes the real difference for employees. Yet a juxtaposition appears to exist.
What makes a perfect working space? Does being a neat freak really make you more productive? Last month Wired editor-in-chief Scott Dadich argued the case for office desks free from coffee stains, scribbled notes and all other traces of human presence. Meanwhile, the Guardian’s Steven Poole advocated the profitable benefits of messiness. So who is right?
When it comes to the ideal working environment, the internet is awash with contradictory theories. Marcela Kunova sorts through the clutter to find the simple changes that could make a real difference
A Plaza acts as the vibrant and dynamic heart of the landscape, a place where people can intuitively take the pulse of the organization. They are open, welcoming, public spaces situated at major intersections and highly trafficked areas of the work environment. They support a diverse range of experiences and populations. A Plaza encourages mixing and mingling, enables multiple work activities simultaneously, helps broadcast information, and provides amenities as a point of attraction.
A Forum is designed to support the presentation of content. This is enabled by a clearly defined point of focus in the space, which tends to be architecturally enclosed.
It offers easy access to analog and digital tools and surfaces to display and create work. People should always be able to see and hear each other easily—even when not physically present. A variety of postures and distinct groupings of mobile furniture allow people to choose and arrange how space best suits their work in the moment. Adequate circulation space encourages movement.
Prior to a meeting, it provides a gathering space for attendees. After, it takes advantage of the visual continuity between the landing and its contiguous meeting space as an aid to contextual memory and helps drive the work that happens in this Setting. Accommodations that welcome a brief gathering drive the utility of each Landing.
A Landing is an open perching spot adjacent to Meeting Spaces or Forums.
A Meeting Space requires great lines of sight for everyone, including remote participants. Vertical display surfaces encourage ideation and interaction. Adequate perimeter space enables circulation and frees movement in this enclosed Setting.
A Meeting Space is designed to support information sharing—whether it’s a single speaker at the head of the room, or a group of peers conversing among themselves.
A Cove is a compact space within proximity to individual work points or common areas that enables people to assemble and engage with each other for a short period of time. A Cove may also accommodate remote participants with provisions for fixed and personal technology. Enough boundary to avoid disrupting others is essential—especially with the addition of technology. Territorial by nature, Coves are used more readily by the people working nearest to them.
A Cove may also accommodate remote participants with provisions for fixed and personal technology. Enough boundary to avoid disrupting others is essential—especially with the addition of technology. Territorial by nature, Coves are used more readily by the people working nearest to them.
A Cove is a compact space within proximity to individual work points or common areas that enables people to assemble and engage with each other for a short period of time.
A variety of individual and group work points with ergonomic seating enable people to freely and intuitively cycle between tasks and activities as they use a variety of fixed, mobile, personal, and remote technology. Maintaining proximity and the identity of the team within the Clubhouse helps drive the work that occurs there. A Clubhouse should offer ample surfaces to display and share in-process work. This Setting has defined edges with porosity for visual access.
A Clubhouse is a working neighborhood that generally belongs to a team assigned to a specific, long-term project.
For this reason, they tend to be located along highly trafficked routes, or adjacent to busy intersections within the landscape. A Jump Space may help connect people from disparate locations or teams who otherwise would not meet. It can be configured with comfortable seating and with bar or table-height surfaces.
A Jump Space consists of highly usable work points that facilitate temporary work between other activities.
A Jump Space consists of highly usable work points that facilitate temporary work between other activities. For this reason, they tend to be located along highly trafficked routes, or adjacent to busy intersections within the landscape. A Jump Space may help connect people from disparate locations or teams who otherwise would not meet. It can be configured with comfortable seating and with bar- or table-height surfaces.
A Hive is a space where numerous people can do a diverse range of work harmoniously. The Setting offers a grouping of individual work points and ergonomic seating. Variances in the spatial division, storage density, and boundary define the character of the space and help nurture the diverse types of work that occur there. Further ergonomic considerations may include the optimal placement of fixed and adjustable technology.
A Haven is a small shelter where focused work can be done without distraction or alternatively, a place to unwind. It can be an enclosed room, such as a private office, or a semi-sheltered or screened-in space out in the open. Depending on its intended use, the Setting may offer a work surface and ergonomic seating or take on a more relaxed feel. It should also easily accommodate the use of personal technology and other tools. A shared Haven must be easily locatable in the landscape.
Each of the following 10 Settings can be adapted and combined to create an office landscape that enables and empowers its inhabitants by providing choice and fostering community.
As any good cook makes a recipe unique by flavoring it to her own taste, so too can an organization customize the Settings to reflect its culture, identity, and aspirations. Says Greg Parsons, Vice President of Landscape Environments, “A workplace with the right mix of Settings, tailored to the character and purpose of the organization, sets people free to realize their potential. It enriches everyone’s experiences and improves performance.” In this type of environment, people can do their best, and both individuals and the organization can prosper.
Designing a Living Office Landscape is a lot like cooking a complex dish, or at least that’s how Lori Gee, Herman Miller’s Vice President of Applied Insight sees it. “Herman Miller’s Settings are spatial recipes,” she says. “They attend to the cognitive, social, behavioral, and physical needs identified by the Modes of Work—a range of activities people engage in, no matter what they do or where they work.”
Herman Miller’s Living Office provides people with a variety of Settings—spaces optimized to support work and interaction. Each of the 10 Settings is distinct in purpose, scale, and sociability. The right mix can foster an office landscape where people can immediately grasp where they can go and what they can do to achieve their goals.
The extraordinary building they were in, equal parts spaceship and womb, was more significant than they knew. Rising above an unprepossessing demolition site to the west, it brings together about 2,000 staff who had previously been spread across the borough. The prize it has won is a major endorsement of a controversial approach to development that’s now being taken by councils across the country. The kids didn’t care about all that, though. They just wanted to have a go at the percussion.
The office space should be one that assists in promoting productive and effective work and offers all types of facilities that are necessary for the individual or entrepreneur to function without any hindrance.
Doing a thorough research on available furnished office space in Bangalore is sure to help the person to take the right decision in his favor and get an office space that can help propel his business and achieve sure success. Furthermore, being fully furnished, the coworking space does become an ideal business set up for all entrepreneurs so that they can focus efficiently and effectively on promoting their business.
The fact is that coworking is the in-thing now and its demand has been increasing rapidly. To meet this demand, the workspace owners have been trying to have their typical office space to be turned into coworking space, to accommodate a maximum number of entrepreneurs, individuals, and freelancers, who are eager to try out their luck in business, without the huge expense or hassles attached.
Doing some research can help the person not only to find a suitable place in a wonderful location, but also very low rents that are sure not to bother the new entrepreneurs, who generally are seen to be low on funds. Most of the coworking office spaces are furnished and there are several choices to choose, ranging from meeting rooms, event spaces, training, private cabins, open desks and the like.
Coworking space does provide the individual with plenty of facilities include low rents.
The individual does not have to bother about requiring searching for the most appropriate facilities and furniture that is otherwise required by every business or need hefty security deposits. These days, there are available easily coworking spaces, which one has to find and select according to their specific requirements, budget, and convenience.
New entrepreneurs can find coworking to save a good amount of money and time, which is generally associated with the different formalities that are to be undertaken when renting out typical office space and setting up business.
On the flip side, this dampening on communication will also impact the type of people that you hire/retain, the culture at your company, and many chances for innovation. Imagine how different the flow of conversation would be if the office looked like this:
It’s doesn’t take a genius to realize that this will severely inhibit communication between employees. However, depending on the work that you do, this could be considered a “good office space”. It will allow for high concentration work and reduce possible interruptions.
Imagine an office that’s a sea of cubicles. Those cubicles are constructed of high, opaque walls. When you’re sitting in one of them, you can’t see any of your colleagues. It’s just you and your screen.
The office space should be one that assists in promoting productive and effective work and offers all types of facilities that are necessary for the individual or entrepreneur to function without any hindrance.
Doing a thorough research on available furnished office space in Bangalore is sure to help the person to take the right decision in his favor and get an office space that can help propel his business and achieve sure success. Furthermore, being fully furnished, the coworking space does become an ideal business set up for all entrepreneurs so that they can focus efficiently and effectively on promoting their business.
The fact is that coworking is the in-thing now and its demand has been increasing rapidly. To meet this demand, the workspace owners have been trying to have their typical office space to be turned into coworking space, to accommodate a maximum number of entrepreneurs, individuals, and freelancers, who are eager to try out their luck in business, without the huge expense or hassles attached.
Coworking space does provide the individual with plenty of facilities include low rents. Doing some research can help the person not only to find a suitable place in a wonderful location, but also very low rents that are sure not to bother the new entrepreneurs, who generally are seen to be low on funds. Most of the coworking office spaces are furnished and there are several choices to choose, ranging from meeting rooms, event spaces, training, private cabins, open desks and the like.
The individual does not have to bother about requiring searching for the most appropriate facilities and furniture that is otherwise required by every business or need hefty security deposits. These days, there are available easily coworking spaces, which one has to find and select according to their specific requirements, budget, and convenience.
New entrepreneurs can find coworking to save a good amount of money and time, which is generally associated with the different formalities that are to be undertaken when renting out typical office space and setting up business.
We had to include a picture that featured one of our favorite office accessories: headphones. No matter where you work (by yourself or in a group), having the ability to tune everything out can be a great blessing. Do you find music helps you get things done? What kind of music is your “productivity” playlist made of?
We like the look, but does anyone else notice how far up the keyboard is for someone sitting in that chair? We’ve found that reaching too much to type can really take a toll throughout the day (and week, and month). How do you like to sit at the office desk: straight up, or more relaxed? Where’s the ideal place for that keyboard?
A midlevel office, which could be set up either at work or home.
A traditional office: big chair, a big desk, plenty of light, maybe a wall mural or piece of artwork. While not the “cool” thing anymore, there’s still something to be said for clearly defined boundaries of “work” and leisure,” and with an office like this one that line is pretty clear. Is this kind of executive suite still a thing to be sought after, or do you think its time has gone?
Lots of space, lots of collaborative areas, short on privacy. Not the place answer your cell phone. For those of you who’ve worked in this environment: do you find yourself working more when surrounded by others, or less? Does the constant interaction energize or drain you?
We’re not sure the name “cubicle” really fits; sure, it’s built off the cubicle concept, and it could certainly fit in a cubicle-sized space, but it’s way cooler. There’s a best of both worlds feel to it, as it’s open enough to allow chance meetings but closed enough to cut down on some of the distractions.
The answer depends on what gets the most done: simplicity, focus, collaboration, prestige. We’ve tried many different office scenarios, and even after 30 years, we’re still figuring out the best way to get things done for ourselves and our clients.
Some people dream of the big executive office; you know, the one with the big desk and penthouse view. Certainly, that was the goal of the last century. However, other, newer, workplaces focus on open spaces. Our friends down at the Hub here in Raleigh offer lots of areas that are wide open, and a good number of startups have “brought down the walls” to encourage cooperation and group work. Yahoo! CEO Marissa Mayer recently made waves when she announced that all employees would be required to come to the office instead of working from home.
One of our employees was asked just that question during a business communication seminar. The answer is likely to speak to personal preferences, employment history, business traditions, and a host of other individual characteristics.
We’ve seen much experimentation over the years: open offices, closed offices, eco-design, and so on. But what it all comes down to is that a workplace is part of the human experience, and a nicer office can help you to have happier, more productive workers.
Good offices consider the joy of work. As an employer, you want to create an experience that is positive and proactive in the workplace.
Use Architizer. No, seriously—at least to scope out projects, and find out what you like. Once you find out what you like, find someone that you like. There’s a relationship aspect to working with an architect, too. You should choose someone you can get along with because the building process is a long and intimate one.
I’d recommend they don’t just go for a look “oh, someone used recycled wood, let’s do that” but rather focus on the functionality. Make a room list, and give an accurate brief of what programmatic spaces you need and what connections each of those requirements, and what kind of space it is. Is it a quiet space? Is it in the center of activity? Is it a sunny space? Basically, that kind of spreadsheet will save a lot of time, and the architect doesn’t need to come in and play analyst. He or she can get right to work.
You want to think about the efficiency of space and architects are really good at that.
The rule of thumb is that if you’re moving a wall then you hire an architect. In offices, it’s less true, because it comes down to space planning.
That’s not to say these systems can’t be aestheticized, too. Think about the Pompidou Center in Paris. We’ve all seen air-conditioning ducts installed beautifully. They can be something nice in and of themselves. All it really needs is a consideration—looking for the answer within the material itself.
The idea of not burying wires and infrastructure within walls and ceilings—exposing those things, like wire trays—is kind of a huge innovation. It’s useful because you can trade out equipment without opening up walls and destroying your space. You’re designing space that is built to grow.
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Maybe the trend is the rejection of the cubicle. You just conjure visions of Working Girl when you think about old cubicles. I think what people are experimenting with is getting that privacy without sequestering people into that defined space. Innovative approaches to privacy—those are interesting.
Maybe the ultimate version of this concept is what I call the “box within the box” concept. Companies are experimenting with creating a sort of private space that’s perhaps transparent, but quiet for a worker. The creative process becomes something unfolding in an aquarium … something to watch happen. It’s an update of an old idea.
It’s fun to see people fool around with that idea. From the pool tables of the nineties to the bean bag chairs of the dot-com boom, common spaces are changing, and becoming not just rest areas, but productive areas. In our Coolest Offices competition, we saw a couple of examples of interior amphitheaters, where either a presentation could be held, or a collaborative meeting. That’s new and interesting.
Specifically, you see a clear trend towards casual gathering spaces being a place to not just congregate, but also to actually do work, the employee lounge is now being used as part of the creative process. It’s fun to see people fool around with that idea. From the pool tables of the nineties to the bean bag chairs of the dot-com boom, common spaces are changing, and becoming not just rest areas, but productive areas. In our Coolest Offices competition, we saw a couple of examples of interior amphitheaters, where either a presentation could be held, or a collaborative meeting. That’s new and interesting.
On a larger scale, in-fill—the idea of repurposing entire buildings—is big. In cities, in particular, cool people are always on the vanguard of turning unused spaces into something useful. And in urban areas, unexpected office projects are popping up more frequently.
Green architecture was all about finding the most environmentally-friendly products, but I think that has shifted. Today, it’s not about finding the most ecological countertop; it’s using less countertop—or repurposing and recycling a countertop. Think about it: If you don’t cover your ceiling with another layer of material, you’ve saved a huge amount of carbon in the manufacturing of that material, the transporting of that material, and the installation of that material. Not to mention cost.
With the innovation of more human control over the atmosphere—electric lights and air conditioning—all of a sudden, offices were liberated from the window, which meant that architects could design incredibly deep floor plans. This over-control of the environment has been a detriment to the American worker. In Europe, there are laws that a desk cannot be more than a few feet from a window—the notion of an office without windows is actually illegal in Europe. In the States, only now is the trend changing back to a healthier, more natural way of building.
It can become very easy to get caught up in business and financial matters, rather than paying attention to the wants and needs of employees. Taking time to listen to their preferences and actually implement the changes that they wish to see will make remarkable changes for both you and your business.
Don’t forget that beers are allowed on Fridays and the dream boss would be someone similar to Richard Branson.
Specifically on team bonding, almost half of the people who took the survey agree that team bonding is important, so it might be time for you to start organizing a fun-filled activity day.
Team bonding exercises will occur every now and then, and spirits will always be lifted with an office dog.
Perks of the job would be a gym membership and headphones would be allowed at all times. These casually dressed millennials would be drinking coffee, working from 8 am to 4 pm.
So, results show that the majority of people believe that the perfect office would be home to a small company with teams of 2 to 4 people. The culture would be fun and creative and employees would prefer it if they weren’t always micro-managed.
With factors such as ideal office perks and ideal dress codes are taken into consideration, this infographic is a nice guide that can help you create the best workforce there ever was!
Ensuring that employees are happy in their working environment is extremely important as happiness is the main contributor to a productive and motivated team. Cezanne HR carried out a survey to establish what Britain would deem as their ideal office, taking a huge variety of factors into consideration.
Office environments vary depending on the size of business and industry, but at the end of the day, everyone has their own view on what an ideal office would be like.
Communal areas that employees can easily walk into and start to interact with colleagues also encourages inter-departmental relationships, which will improve company culture and cohesiveness.
Break out areas are a necessity if you want to encourage discussion, interactivity, and collaboration.
Providing spaces within which colleagues can collaborate in comfort, and in a less formal way, helps to build relationships in a more friendly environment and produce results that benefit the company.
A building can positively affect ability by providing comfortable ambient conditions, by enabling individual control and adjustment of conditions, and by reducing health and safety risks. Negative impacts on the ability to do work are associated with conditions that are uncomfortable, distracting, hazardous or noxious.
We spend a great deal of our lives in the office (although this will reduce as SaaS, and other technologies that allow us to work from anywhere, increase in popularity) and feeling comfortable is a priority when it comes to productivity, good health and mental wellbeing.
People believe that working by daylight results in less stress and discomfort than working by electric light and that working by electric lighting is detrimental to health, particularly in the long term (although there is no evidence to suggest that artificial light has any long-term health effects).
Ensuring that employees are working in a pleasant space will affect their mood, positivity, and effectiveness, where their day’s work is concerned.
Employees who are happier and in a positive frame of mind will achieve higher productivity rates than those who are demotivated or unhappy.
Employees who are happier and in a positive frame of mind will achieve higher productivity rates than those who are demotivated or unhappy.
Ensuring that your office is a naturally well-lit environment for employees to spend their day it is not only beneficial to their health but their productivity too, which in turn pays dividends for business.
Natural light is also great for reducing stress. In a worldwide study undertaken to record the impact of daylight in healthcare buildings, it was found that exposure to bright morning light was shown to reduce agitation among elderly patients with dementia.
You’ll not only benefit from the natural outdoor light, but you’ll also gain a few ‘brownie points’ with your colleagues.
If you’re feeling tired or lethargic at work, and don’t have the luxury of a window, then offer to get the morning coffee round and take a walk to the local coffee shop.
Even if we do burn the candle at both ends, the right amount of light could combat the effects of a poor night’s sleep. A 2013 study from the Netherlands found that people who were exposed to more daylight during the week reported feeling more energetic and less tired, regardless of how long they slept the night before.
A sunny day is equivalent to 100,000 lux (the measure of brightness), while indoor lighting only provides around 300 lux. The average person needs exposure to 1,000 lux to enjoy the full benefits light offers. Without enough light, our body clocks can’t function correctly, which in turn can affect our sleep. Not getting enough sleep affects our alertness, health and general productivity.
Sitting next to or just near a window while in the office is extremely beneficial to both employees and employers alike.
Exposure to nature not only makes you feel better, it also improves your physical wellbeing, reduces blood pressure, heart rate, muscle tension, and stress.
Being in nature, or even being able to view a natural scene, can reduce anger, fear, and stress, as well as increase positivity and happiness.
With plants available from as little as a few pounds (or free if you or an employee has green fingers), there’s no reason not to introduce plants into the office space. That view and the natural light it brings
Making efforts to provide a pleasant working environment for employees should be at the top of every business leader’s priorities. It can affect turnover rates, productivity and, ultimately, profits. Listed below are some of the factors that should be considered when planning your office design for maximum results.
It’s a delusion to think that, if you’re an entrepreneur and you want to dedicate everything to your startup, you need to be always on.
When weighing up your options, remember that one of the best things about shared offices, hot-desking and even working in an internet cafe if you don’t need to make any long-term commitments. If it’s not for you, you can simply move on. For agile and open-minded start-ups, workspace options have never been better.
Two such cloud-based tools are Slack and Trello. Slack is a chat platform that allows teams to keep in touch, while Trello is a digital app that helps organize workflow into a convenient digital Post-it Note-style system. Tools like these can easily be utilized to create virtual spaces that replicate activities that might have traditionally taken place in an office.
Given the workspace-related cost challenges that start-ups and small businesses are facing at the moment, particularly in the Greater Dublin area, businesses can benefit from thinking outside the box about their requirements. Meeting up just one or two days a week is a solution that works well for many teams in terms of productivity and work-life balance, especially when the cloud already facilitates easy and collaborative remote working.
It gives us a great sense of pride to be able to bring our potential clients to Dogpatch and show them the vibrant, energetic and innovative home that we have, which very much matches our company’s ethos, says Hesus Inoma, founder and CEO of insurtech start-up WeSavvy, one of the companies based at Dogpatch Labs. This, coupled with the opportunity to work with fast-paced businesses and other hardworking members, makes it a perfect home for us and our company.
Firms must consider what their chosen office says about them if they plan to host meetings with clients, or events that reflect their brand. For instance, a graphic design start-up won’t want to present its work to clients in a windowless room with white walls, and a company that runs regular conferences will likely require access to a relevant on-site space or at least somewhere close by.
Selecting the right work venue requires SMEs to consider the external as well as the internal, so you’ll need to seek out more than the perfect hot-desk setup.
Working alongside a diverse group of driven individuals allows you to understand different perspectives. It fosters new ways of thinking, Walsh says. Co-working gives you more than a place to work and some people to share a space with, it allows you to network on a daily basis, and provides you with a community support system that wants you to succeed.
You can’t just drop a team from a large corporate office into a quirky co-working space and expect them to start sitting on beanbags and sharing playlists. Work culture is often built alongside or before a business actually selects a workspace. So an awareness of which values matters most to your company, an understanding of the culture of your chosen workspace and a certain level of open-mindedness are all really important.
Smaller companies, shared office spaces help create peer support groups. These factors offer additional business benefits.
You have the ability to work where you want, with whom you want, and even when you want,” says Walsh. “It’s less formal than the traditional office, allowing for a flexible schedule. You can come and go as you please.
A shared office space can also improve workers’ well-being by encouraging a better work-life balance, making employees feel less isolated at work. This has multiple benefits for a business: according to the Economic and Social Research Institute, work-related illness causes 790,000 productive days to be lost in Ireland annually, while around 18% of those absences are directly related to stress, anxiety, and depression.
It can be hard to build a start-up on your own, and having a supportive community around you really helps,” says Patrick Walsh, founder, and managing director of Dublin co-working space Dogpatch Labs. “That’s exactly what we’ve built here.
The rising cost of office space isn’t the only motivator for seeking out an alternative, dynamic workspace option, though. Being surrounded by like-minded businesses at a co-working or shared office space also means you have a network of possible clients and collaborators at your disposal. Interacting with firms from other industries can help ensure that water-cooler chats become productive, useful moments that add value to both staff and companies.
Interacting with firms from other industries can help ensure that water-cooler chats become productive, useful moments that add value to both staff and companies.
Being surrounded by like-minded businesses at a co-working or shared office space also means you have a network of possible clients and collaborators at your disposal.
The rising cost of office space isn’t the only motivator for seeking out an alternative, dynamic workspace option, though.
When planning a new workspace, Office Principles is often guided by the reality that, in most offices, the number of employees present at any given time is only between 60% and 75%. “We use those statistics to exploit the fact that a business can generally use less space overall and reduce the cost of occupancy,” says Jenkins, adding that office rental costs have skyrocketed in recent years.
Twenty years ago, people dreamt of having their very own corner office, says workspace expert Chris Jenkins of Office Principles, an office design company that works with clients across Europe. Today’s entrepreneurs no longer aspire to this: they mostly just want a chair, a surface and somewhere to power up their phone and laptop. With that comes the freedom to feel that, whether they’re in their home office at 11 pm or using the local Starbucks as their office base, it all counts as bona fide work time.
Add to this an acceptance that you really don’t need the sole use of your very own business premises to be effective, and the options available to today’s SMEs are as varied as they are exciting, not to mention affordable, too. Whether you choose to work from home, a local co-working hub or a luxurious shared office space, there are a growing number of alternatives to the cubicles of years gone by.
Every business has its own unique office requirements, and understanding the options will help get your SME off to a flying start.
In my experience, many of those “longer in the tooth” tend to be a cynical bunch and whatever is created in a new office won’t be quite right.
If you are involved in a business that is looking to move office, please involve the younger generation in the process.
Properly refurbished buildings often have historic and quirky characteristics which give a distinct identity to the building, and by association to the occupier. In short, a sense of worth. This is something that we know to be hugely important to many staff, and therefore businesses.
This appeals to landlords and developers because the risk of development is reduced. However, it also should be attractive to city fathers because refurbishment often rescues a building from obsolescence and demolition, and should also very appealing to occupiers because of the significant beneficial environmental and financial implications.
Going back to my very first point, this is tricky as not much office space is being built at the moment. However, there is another emerging market trend prevailing at the moment, the sophisticated refurbishment of existing buildings.
Companies are looking for office space that differentiates; that sets their business apart from their peer group and attracts and retains staff. Much of this relates to a dynamic fit out of the office space by the occupier, but it also is linked to acquiring the most appropriate office in the right location.
Workers’ biggest frustration is the lack of a quiet space for working, and the research seems to back this statement up by suggesting that there is a negative productivity gap for businesses based in open plan offices. Enough of the statistics. To me, it is clear that needs of the occupier, and as a result, the appropriate use of offices is changing, and quickly.
The younger you are, the more likely you are to want to work in the city center and very few respondents would work in a business park by choice.
The most important issue for workers in the UK is the length of their commute to work, perhaps not surprising as London data is included in the research. However, Glasgow has the highest percentage of workers stating that access to good public transport connections as being “important” (91 percent); 73 percent want good food facilities; 47 percent think a good environmental performance of a building is important; and 74 percent demand excellent quality wireless technology.
For generation Z or the millennials (and if you have to Google what this means, it probably tells you something). The workplace is a social environment; much more than just a place to work during the day. If I told you that more than 83 percent of generation Z leave their first job within three years, the quicker employers realize that the quality of their working environment will make a huge difference to attracting and retaining staff, the better.
Have a look around your office, does it inspire you? Do you like working there? Is it good for your health and wellbeing? And if you are an employer, what do your employees think about where they work? Well, I suspect they don’t think the same as you and that is what’s really important.
That has changed in recent years, for a variety of reasons. Change of use from offices to residential; political instability and the continued uncertainty of the “Scottish Factor”; tax-efficient regeneration initiatives; and – perhaps most importantly – changes in tastes.
The younger you are, the more likely you are to want to work in the city center. Unless you work in commercial property, it probably won’t have crossed your mind that in both Glasgow and Edinburgh, we have been accustomed to watching shiny glass and metal structures rising from the ground to satisfy the occupational needs of businesses.
This may seem a dry subject, but I suspect most people reading this article will be doing so at their desk or traveling to or from their workplace. Everyone has a view on their working environment – good or bad. So perhaps it’s worth giving this some further thought?
One of the best ways of determining whether an office is ideal for you is to make sure you tour as many office properties that match your requirements as possible. Having a good Tenant Rep Broker to “hold your hand” throughout the process will help you make an informed decision and find the ideal office that matches your financial, operational and strategic requirements.
An Office Design Company will help create the right look and feel for your company culture and brand, and devise a space plan that really allows your staff to interact and work productively.
Once you have found the ideal office, you need the right office design and layout to transform the space and create a functional and inspiring environment.
The ideal office has to showcase your brand, as well as provide a productive environment for your staff to work and your business to thrive. Consider the age and condition of the building against how much money you are prepared to spend building out space to your specification.
The type and style of building you choose influence the impression that clients and the public have of your business.
It needs to be ideally located for staff and clients to reach and easily find you. Determine whether you would be better suited to a central or out of town location, close to retail, or on a business park.
The location of your office plays an important role in the success of your business.
Office space is calculated on a cost per square foot basis, so to enable you to determine how many square feet you need to use the Office Space Calculator from Help Moving Office to avoid securing an office that is either too big or too small – both of which can be budget breakers!
Cost is said to be the main determining factor when choosing office space. Now, more than ever before, businesses are being forced to minimize expenditure and maximize efficiency, and with real estate being one of the highest expenditure for a company, businesses need to be scrupulous when it comes to office rental costs.
Whether you’re looking for a new home for your business or looking to lease your first office for your start-up business, there are many factors to consider that will help you land the ideal office. Space will need to suit your company’s working culture, company brand as well as meet your monetary and timeframe constraints.
A positive environment brings enormous benefits: employee retention and the valuable intellectual capital that comes with it, good customer relationships, increased profits and the pick of the brightest new talent.
While details will vary, the important features of a work environment include relationships between coworkers, relationships between employees and managers, organizational culture, physical office space, easy communications and opportunities for personal development.
Companies cannot simply order a positive working environment like they would printer ink. It’s a complex and home-grown concept, and getting it right means putting together hundreds of elements to build a work environment that makes workers feel happy and secure.
When it comes to employee engagement, there are many factors at play. But one of the most critical is a positive working environment, one that makes employees feel good about coming to work and motivates them through long days and difficult projects.
Once you have settled into your ideal work environment, keep up the pace by making constant strides to a happy workplace. Employees are at their happiest when the culture fits every individual in the company.
When you are looking to change or adapt to your work environment, don’t set limitations on how to get there. Be open about where you would like to end up and set yourself a plan to get there. Start by having a conversation with your manager about the education and training that you would like to have: open the door for communication about your future right from the start.
If you see a coworker struggling with a project or have advice for them, try offering support by offering assistance or thanking them for working so hard. Don’t approach the situation with immediate changes or advice on how something should be done, others will generally get defensive doing this and you want to build a good working relationship.
You know how I mentioned that being open with others is important? Being available to help your coworkers when they need it is just as important. Teamwork will allow each of you to invest time in each other, as well as the projects and ideas at hand.
When you are looking to change or adapt to your work environment, don’t set limitations on how to get there. Be open about where you would like to end up and set yourself a plan to get there. Start by having a conversation with your manager about the education and training that you would like to have: open the door for communication about your future right from the start.
Focus on team building and don’t leave out coworkers that you may not often need to interact with. Don’t worry if you have an introverted personality, there are still ways for you to converse with one another. Sending words of encouragement or asking questions is a great start.
You know how I mentioned that being open with others is important? Being available to help your coworkers when they need it is just as important. Teamwork will allow each of you to invest time in each other, as well as the projects and ideas at hand.
Being able to openly express new ideas and welcome other’s talents should start from day one. When an open work environment is encouraged, tasks and even roadblocks will be easier to manage.
Choosing to be open with your coworkers about any changes that you would like to make will help you feel more comfortable when taking action.
Communication with other coworkers and your superiors is key to being inspired at work.
Once you have discovered your ideal environment, you can start taking action to get there.
Your work environment, whether you are currently employed or looking for a job, isn’t always going to be a perfect fit from the start but there should be some immediate glimpse that it will work for you eventually. A culture that is molded around a company vision may not be a home run for you right away but don’t be shy if there are some areas that fit your idea of culture: as long as the company mostly fits the culture that you are expecting, give it a try!
A work environment isn’t simply defined by the office size or space but also by the interactions with other employees, an involvement of management, and communication expectations.
70% of workers in America are disengaged in the office. Are you one of them? It’s hard to feel productive, involved in the company, and motivated when you aren’t regularly engaging with the culture of your office. Identifying your ideal work environment is a great start to changing that feeling.
The first point in this article may be hard to implement in your office but the others are easy enough to do so. So, if you want to bolster your employees’ performance while simultaneously increasing their job-satisfaction and enthusiasm to work, get to deploying these strategies sooner rather than later.
Doing so makes them feel more valued and increases their enthusiasm, which in turn drives them to put in more effort at their job. It’s not only the employees; managers should be equally open to feedback as well. Allowing your subordinates to suggest changes and then implementing those changes is a great way to create trust and gain loyalty. Any business that has this aspect nailed down is always going to succeed.
One vital practice is telling employees how their work contributes to the company’s overall goals.
Even acknowledging an employee’s contribution with a simple ‘good job’ or ‘thank you’ goes a long way.
Along with dealing out constructive criticism when it’s warranted, it’s crucial for the management to provide positive feedback to employees when they deserve it.
Feedback is another extremely important aspect of a good communication strategy.
The importance of open and effective communication in a workplace has been touted countless times and for good reason. Employees who interact with each other regularly soon build a rapport and work more effectively as a group. And the flow of communication should exist across all strata of positions in a company, from the upper management to the junior-most employees, everyone should be asked to contribute to decision-making and ideating.
Any organization that enforces strict work hours and processes that restrict an employee’s work comes across as a bureaucracy, and no one likes working for one of those.
Every enterprise requires rules and policies to function; winging-it has never been a formula for success. But the requirement is to only implement those rules which your employees understand, view as legitimate, and truly benefit from.
The freedom and reduced stress derived from a flexible work schedule directly translates to higher levels of job-satisfaction and increased productivity.
Employees who can dictate their own work schedule will invariably be more satisfied at work due to the autonomy they’ve been granted. No one likes being forced to adhere to schedules and policies that exist just for the sake of it and doing so robs them of any pleasure they may derive from their jobs.
Allowing employees to work on their own time gives them a better work-life balance which in turn dramatically reduces stress and improves their psychological well-being.
Flexibility at work, on the other hand, has several invaluable benefits.
For all the talk about ‘work smarter, not harder’, most companies have such strict processes and policies in place that their employees are rendered incapable of doing either.
Individuals are more creative and generate better ideas when left alone, divergent thinking, whereas groups are better at selecting the most promising ideas out of the pool, convergent thinking. To this effect, she suggests that brainstorming sessions follow a strategy where individuals are asked to write down their ideas and then share them with the group for feedback. Conducting multiple rounds of such sessions allows employees to build upon others’ ideas while deciding which ones are worth pursuing.
Leigh Thompson, a professor at Northwestern University, after going through several studies on improving the creativity of work groups, concluded that brainstorming sessions can be useful, but not in the manner they’re most commonly conducted.
While brainstorming sessions are believed the best way to unleash the potential of the company’s employees as a collective group, research has proven that they don’t work. A study by Yale University showed that brainstorming sessions end up reducing the creativity of individuals participating in them while those who are asked to ideate on their own often come with better and more effective solutions to the presented problems.
If that isn’t feasible, companies should at least try following a segmented office layout that has separate areas for quiet work, to conduct calls, or hold meetings.
Not only that, such offices also result in more sick leaves being taken by employees as compared to their closed-space counterparts. So, perhaps it’s time to eschew open-plan offices in favor of ones that accord employees private spaces to do their work without distractions.
Add to that the ceaseless distractions, primarily noise, that spring up in an open-plan office, and you have the best recipe for minimum productivity.
There is no discernible rise in collaboration between employees, most of whom just want a private space to concentrate on their work.
The lack of ‘psychological privacy’ that accompanies such a work layout is detrimental to creativity, focus, and as a result, job performance.
Open-plan offices seem to be all the rage these days. A trend initially sparked by startups, it has since been adopted by countless enterprises in a bid to reinvigorate their employees through what they think will improve communication and bolster the flow of ideas. But several studies have shown that open-plan offices yield countless negative results and hardly any positive ones.
When an office is conducive to a relaxed environment, one where employees are not needlessly encumbered by factors beyond their control, the business will automatically witness higher levels of productivity, engagement, job satisfaction, and motivation in its employees.
A workplace that causes physical or mental discomfort to its employees is guaranteed to see lower levels of productivity. And why wouldn’t it? People can’t be expected to give their best at work if the very idea of going to the office fills them with dread and stresses them out.
A company’s work environment is one of the most crucial factors affecting the performance of its employees.
The goal of environmental exploration is to help you understand what you are ultimately looking to achieve from your work. Gaining an awareness of different occupations and work environments helps you identify best fits with your life themes — that is, the combination of values, interests, and abilities specific to you. Research shows that individuals who exhibit awareness of self and environment make more compatible career choices, perform better and longer in their employment positions, and derive more satisfaction from work.
Not only does collaboration make employees happier, but around half of millennials say workplace friendships motivate them, and 30 percent say these friendships make them more productive. Of course, there are tasks that only require one person. But when possible, encourage employees to team up and work together for the sake of their satisfaction and productivity. You’ll spark innovative ideas across the workplace generational divide.
Millennials want someone to look up to. They want someone they can trust with more than just evaluations and questions about office policy. As they begin integrating into the workforce, they want people who will help them through the rough patches of starting a new company and guide them along the way. They want mentors.
Leaders as People
Millennials may have a different view of how they’d like to work, but they still respect the more experienced generations in the workforce. They want to work for people who will inspire them to do great work. They’re not inspired by things like money or status, but rather by core competencies and personality traits.
Having a helpful boss is very important for every employee.
No place is perfect, but if you begin with the end in mind and think about walking in your employee’s shoes, you will be well on your way to creating a positive, productive workplace where people are happy to be part of your vision, contributing to your end goal.
Treat each employee as a person. Remember to recognize people not only for what they do but who they are. Understand that each employee yearns for respect in both their work and their personal lives. Get to know your employees. Celebrate personal and professional milestones. Support employees when they face personal challenges. A little bit of caring goes a long way toward employee and brand loyalty.
Encourage social activities and fun outside the office for those who want to participate. Include family and friends when possible. In the end, if people know and understand each other, you can build a positive workplace culture.
Have a little fun. Being happy at work includes finding your passion, working toward it and having fun along the way. It’s about the journey as much as the destination. It also includes sharing your passion with others. No one said that you cannot have a little fun and laughter at work. People spend a lot of time working today. Making the workplace somewhere that employees actually enjoy will ensure people are working to support and deliver your mission.
In a small company, that’s probably you. An employee’s attitude is a direct reflection of leadership. Leading others is not easy. Reach out to mentors and identify training opportunities to help you develop your skills as a leader.
Be the leader that you wanted as an employee. Research consistently suggests that an employee’s everyday experience, and as a result, the perception of where they work is most directly correlated with their relationship and experience with his or her direct supervisor.
Celebrate personal and professional milestones. Support employees when they face personal challenges. A little bit of caring goes a long way toward employee and brand loyalty.
Treat each employee as a person. Remember to recognize people not only for what they do but who they are. Understand that each employee yearns for respect in both their work and their personal lives. Get to know your employees.
Sixty-six percent of high school students feel it is acceptable to check a mobile device for work during family time. Only 43 percent of workers age 55 and older agree with this.
While this is often more difficult for small business owners, think creatively. According to the Glassdoor survey, at Facebook, employees are frowned upon for missing important family affairs. Be flexible. Perhaps employees can work from home or shift hours to spend time with the children each day or go to school.
Eighty-seven percent of high school students believe that a worker should be promoted every two to three years, as long as they are performing at a high level. Conversely, only 73 percent of current workers feel the same way.
No one knows more than an entrepreneur that time is one of the most valuable commodities in life. In today’s technology-driven world, employees can easily stay connected to what’s happening with the business without being physically present.
While 33 percent of current workers believe it should not matter what time you arrive at the office, as long as your work is completed, only 25 percent of high school students feel the same way.
Through projects and training opportunities, an ideal workplace helps employees to grow individually which may great spillover for your company, culture, and morale. Growth includes future positions in the organization. Learn where your employees want to go and help them to find the path.
Provide opportunities for growth and development. It’s part of the human condition to be productive. People want to grow, develop and be challenged.
Make sure to provide both positive and constructive feedback. Encourage feedback about the workplace, challenges, and opportunities for continuous improvement. Actively listen. Open communication practices will help to reduce silos as your company grows.
Provide opportunities to communicate with employees not just to them.
Make sure every employee understands he or she contributes to the mission and vision. This is about connecting the dots for each employee, not only when they join the company, but consistently while working for your company. Your mission should be your rallying cry and help each employee know what they are contributing to daily. It provides your measurement tool as well.
Your mission should serve as your compass. If you are doing something that does not deliver against it, you should not be doing it.
It’s important to think about your vision and write it down. Hone it. And own it.
Identify what your company stands for, where you want to take it and why you are doing what you are doing.
Many of the companies at the top of these lists also may make these same employees feel miserable. Why would employees rate their companies as the ideal place to work when, in fact, these same employees feel exhausted, overwhelmed and maybe even become ill due to the long hours and lack of rest and recovery time? According to the qualitative research from the New York Times, today’s employees are prisoners of low expectations. And they are worn-out.
While perks are important, it’s most often the culture, opportunities for development, open communication, mission and vision, ownership of work and environment of inclusion that makes the real difference for employees. Yet a juxtaposition appears to exist.
Your ideal work environment may not be the same as the person sitting in the office (or cubicle) next door. The same holds true when comparing the attitudes of different generations.
The system of positive sanctions is necessary for any arrangement of social order and workplaces are no exception to this rule. Rewards are crucial for inducing encouragement of a certain form of behavior. Psychologists call this ‘Positive Reinforcement’ under operant conditioning according to which rewarding certain workers for their efforts lead to a more motivated and hardworking workforce. The reward in question does not have to necessarily be monetary. This could be a simple gesture of appreciation as well.
For those businesses that are adamant to thrive, it is very important to define an agenda for themselves- that the company stands for and what your long-term goals are. A clearly defined vision is very important for an ideal working environment since it almost acts as a compass. It is also of significant importance to determine the role of each employee as well as their individual contribution to the big picture.
It is important to talk about transparency in leadership again. This is because it is really important to make sure that the leaders are accessible, accommodating and carry out an open conversation with their staff. The staff must know about the company vision and the goals for the upcoming months (at least). There must be no back talking and everyone must be able to deliver his ideas with freedom. Politics must be reduced to a minimum and equality among the workers must be practiced.
Soft skills, on the other hand, revolve around interpersonal skills that affect the morale of the organization. Organizations that focus on development have clear aims of training new employees and re-training old ones to enhance the productivity of the whole unit in the long run.
The two types of skills: hard and soft skills have a direct impact on the productivity of the place. With the changing trends and working style, it is important to have information and updates about it (hard skills). For instance, social media services revolve around social media marketing and the trends keep on changing every now and then. What professionals there do is that they train their subordinates accordingly so that their firm can excel.
Every workplace must have a supportive environment for the novices. Stress should be laid on their training and they must be nurtured by the best of the best business experts.
Fresh graduates always lack training in the practical field. No matter how many internships they enroll their names into unless they do some field work, they aren’t going to learn the true practicalities and functionalities of their work.
Constructive feedback from managers can also be of great assistance for the worker and can boost their morale and self-esteem. Thus, another thing that the work environment must have is the support for innovation and creativity. In order to promote out of the box thinking, it is important to trust your employees. Research claims that 90% of workers value honesty, trust and fairness in workplace relationships and these can be fostered through proactively maintaining healthy interpersonal relationships between managers and workers as well as regular, consistent communication. By boosting mutual feelings of trust, a culture of creativity can be effectively fostered.
In a time of rapid advancements and competitive changes, it is indispensable for organizations to keep up, retain flexibility and train workers accordingly. Technology is evolving with unparalleled haste in today’s day and age which means that most methods used a decade ago could now be obsolete. This proves that adaptability is crucial for businesses in this era.
A business cannot succeed without creativity culture. Workers value an office environment where they can get a chance to learn, thrive and compete. Only then, will it be possible to cross the limiting barriers, show their creative skills and reach the next level in their career?
You need to make sure that the workers are engaged in their work as an engaged employee is more useful to the business industry. A Dale Carnegie Training’s Infographic on engaged employees says that companies which have engaged employees outperform those with disengaged ones by 202%. It’s a huge number, isn’t it?
He/she is the one who has to maintain a strong team spirit and create an atmosphere of unity and justice. However, leading a project doesn’t give you the right to rule another human being. It requires being humble, polite and firm at the same time.
With many employees working together, someone has to take a more authoritative stand and step forward with all the strategies and plans.
The officers and heads of different departments form a part of the environment and this is why it is necessary that they have leadership qualities.
A passionate worker from the social media agency UAE offered his views in this regard as well. He was in favor of an environment where everyone would be able to meet in the middle. Keeping in mind all the views of different employees working in different industrial sectors.
Grant Butrum, a dedicated employee, once said, “I could go on and on about my work environment but at the end of the day, the most important thing that I notice is that people work hard and enjoy their job when they work for a company that genuinely cares for their employees. You can’t ask for a better environment!”
For a business to succeed in the global market, it is necessary that the working team maintains harmony in the workplace. While working, the foremost thing that affects the productivity of the personnel and the efficiency of the workflow is the office environment. The workers have to spend more than one-quarter of their day devoted to working in order to increase the sales and return on investment of the business. This calls for an ideal working environment.
These are some of the things which you can include in your answer so that the recruiter understands very well that you are someone who knows exactly what you want. Those who have no real experience in the business world will answer this question by only referring to the physical environment in the office. This question includes a lot of different points which you ought to keep in mind. If your answers during an interview appear incomplete and very off point then it is obvious that the company will not hire you onboard. Companies long to hire those people who are able to look at things in an objective and holistic manner.
An ideal working environment is one where there are no distractions. It is an environment which is conducive to work. In addition to this, there should be proper food and drink provided so that when working hard the employee’s health does not suffer in any way. Having a balanced diet is something which is very important.
When you are asked this question be sure to state that an ideal working environment is one where all the employees are given praise when it is due to them. No one constantly tries to put them down just for a tiny mistake which they might have made when getting a job done. After all, we are just human beings and not gods. Making mistakes is something which is natural.
An interview is where you have to really show all that you have to offer. If you are unable to put your best foot forward then a good job opportunity will slip through your hands. On being asked this question state that an ideal working environment is one where people are ever willing to help you if you are in trouble. They assist you whenever you are feeling low or down. It is the job of company’s boss to ensure his company runs as a well-oiled machine.
An ideal working environment is most obviously one where all the employees work unanimously as a team. No one is trying to get ahead, by putting the next one down. It is rather unfortunate that the business world is rather famous for being cutthroat. State in your answer that though you are someone who would love to get ahead and be successful in your career, you would never consider even for a moment doing something like this. You would consider a working environment as ideal if everyone was secure in their own position and work collectively for the good of the company.
The moment employees understand that promotions are being given based on favoritism then that is the thing which is going to make them feel betrayed. When you are asked this question by the recruiter state that you believe an ideal working environment is one where merit is rewarded at all times. There is no discriminated on the basis of caste creed or sex. Saying this will really show you to be someone who is very clear-sighted and morally righteous.
All employees have the dream of getting ahead in the company which they are working for. As long as promotions are carried out in free and fair manner employees do not feel bad.
Once the employees are aware of the fact that such corruption is taking place behind closed doors it is unlikely that they will be feeling like giving their best towards the company. State in your answer that you are someone who values honesty and integrity above everything else and it is for this reason that you consider an ideal working environment one where there is no corruption of any kind.
It is very unfortunate that nowadays most companies are very closed about what they are doing. It is because of this lack of transparency where corruption is on the rampant.
Once asked this question you should state that you believe an ideal working environment is one where the seniors are very helpful and supportive to the newcomers. No employee whether young or old should be made to feel inferior in any manner. State that you are someone who would be always willing to help a fresher if you were in a position of advantage.
There are many companies where the seniors simply refuse to help the newcomers, this is mainly because they want to establish their superiority and secondly because they fear that the newcomers will get better than them and replace them in the time to come.
Workplace violence is something which is more common than you might think. There are many employees especially women who often feel very threatened and worried when they walk into their place of work. Due to the fear playing on these victims minds they are unable to bring out the best in themselves. When the person taking your interviewer asks you this question, state that an ideal working environment is one where no one has any kind of fear playing on their mind. A working environment should be well guarded by armed securities, who know exactly what to do when trouble of any kind breaks out.
People who are brimming with new ideas and dreams never have time for such pettiness. So when the recruiter of the companies asks you such a question in the course of your interview, do state that an ideal working environment is one where people are constantly so preoccupied with their work and projects at hand that they never sit around ideally gossiping about people who they don’t like. State boldly that you are someone who never indulges in things like this because you find it very low.
An environment where there is no unnecessary gossip. It is often said that only people who are silly and very narrow-minded indulge in gossip.
Unhealthy workplace politics makes some meek people feel both vulnerable and insecure.
On being asked this question you should surely make a mention of the fact that an ideal working environment for you is one where there is certainly healthy competition. After all healthy competition makes people rise to the occasion and bring out the best in themselves.
In any office whether small or big, there is always some extent of workplace politics. In some companies, the workplace politics is of a positive kind but in other companies, the workplace politics is a very unhealthy and bad kind.
There are many companies which try and curb the creativity of the employees by telling them to always go by the books, yet a company which has an ideal working environment will not instill such fear in the minds of those who are working under them. Employees should be taught that failure is something which is a part of life which cannot be run away from.
When you are asked this question pertaining to an ideal working environment, do make it a point to state that an ideal working environment is one where the employees are given the freedom to think outside the box without having any kind of fear in mind.
If a working atmosphere is very repulsive and negative then employees are never going to feel like doing the best they can do. All employees should be adequately rewarded when they happen to do a task well. If the employees are never given bonuses or incentives then they will see no need to push the boundaries and excel at every task which is handed to them.
An ideal work environment extends beyond physical things like comfortable chairs and air-conditioning. It is an environment where there is a lot of positivity and employees are really encouraged at all points in time.
Believe it or not, having the right kind of light is very important in the workplace. If the office is poorly lit up then chances are that the employees too are likely to feel very restless and sleepy.
Good companies are those where the manager is able to enforce strict discipline so that no one thinks it is alright to shout or talk loudly.
Good quality work is never produced in an atmosphere or environment of noise or chaos. All individuals need to function in a calm and stress-free manner in order to bring out the best in themselves. So the candidate must answer by saying that an ideal working environment is one which is quiet and peaceful so that the employees are really able to get in touch with their inner thoughts as well as feelings.
It is no secret that we are living in a technological age and if companies do not keep up with the changing times it is unlikely that they will be able to compete properly with other leading businesses. So in the course of your answer, do mention that an ideal working environment is one where there is proper infrastructure available for the employees so that they are able to do all their work in a proper and time efficient manner.
If a boss of a company wants his company to do well and flourish, it is very important that he should be willing to spend some of the company profits on technology.
No individual likes working in an environment which is dirty and unhygienic. Keeping the office clean is not merely the responsibility of the cleaning staff, but it is the responsibility of everyone working in the company as well. Saying this will really leave a good impression in the mind of the person taking your interview.
When you are asked this question in the course of an interview, it is very important that at the start of your answer you talk about the physical aspect of things. You must begin by stating an ideal work environment is one which is kept clean and tidy.
An ideal working environment is one where the surroundings are neat and tidy.
Many people think that drawing a big salary is all that is needed for job satisfaction but this is something which is completely wrong. In order to produce quality work in the office having an ideal working environment is very important indeed.
Finding the perfect working environment is never easy at all.
When employees fulfill their various needs and goals in life, such as those of family, friends, spiritual pursuits, self-growth, etc, they can then feel more confident about themselves and perform their best at work. Apart from that, employees that are exposed to more experiences in life outside of work can use what they’ve gained and apply that to their work.
This is when employees will not be afraid to suggest ideas to improve the work processes, thus benefiting everyone in the organization in return.
This is when employees will not be afraid to suggest ideas to improve the work processes, thus benefiting everyone in the organization in return.
Everyone becomes more united with the organization’s mission in their mind. There is mutual respect among all employees, regardless of their official statuses.
At the end of it all, it promotes trust in day-to-day interactions between co-workers, as well as between subordinates and supervisors.
Such two-way open communication will eventually break down the hurdles present in hierarchical or bureaucratic organizations. At the end of it all, it promotes trust in day-to-day interactions between co-workers, as well as between subordinates and supervisors.
It is thus essential for staff to discuss the organization’s philosophy, mission and values, from time to time during retreats, meetings, etc to ensure that everyone knows what they’re working for other than their paychecks. Having open discussions get people involved and allow them to share their views and perspectives on how to achieve company goals. After which, the management side will give their own perspectives on how to fulfill the organization’s mission.
Due to the job variety available in the marketplace, this article is probably a little generic and may not apply to all types of jobs. However, these qualities are much valued by employees and employers in most jobs. I would say that they are pretty universal in that sense, except in a few exceptional cases.
If you’re looking for a new job, then I would say that assessing the work environment is a crucial step you shouldn’t skip. After all, this is the place you might be working at in future and you wouldn’t want to be dragging yourself to work every single morning!
A positive work environment makes employees feel good about coming to work, and this provides the motivation to sustain them throughout the day.
Aside from the job scope itself, one factor that significantly influences how employees feel about work is the environment. By work environment, I mean everything that forms part of employees’ involvement with the work itself, such as the relationship with co-workers and supervisors, organizational culture, room for personal development, etc.
Employees shouldn’t be the only ones being evaluated. Managers should be open to feedback as well, said Samantha Lambert, director of human resources at Blue Fountain Media.
This means offering employees specific feedback on how their work is feeding into the broader business objectives, she noted.
Employees are motivated and feel valued when they’re given positive reinforcement and shown how their work contributes to the success of the business,” said Dominique Jones, former chief people officer at Halogen Software.
Be cognizant of how you’re interacting with employees. Team members and upper management should focus on their communication methods and the effects they have on the office environment.
When employees choose a space that makes them comfortable, give them the freedom to customize their area, as everyone works differently, said Josh Turner, CEO of user feedback platform UsersThink. He suggested getting rid of the “same-issued everything” and giving everyone a budget to customize their own setup.
Make it easy for workers to purchase things like exercise balls and plants on the company dime, said AJ Shankar, CEO, and founder of litigation software company Everlaw. We also trust our employees to manage their own time. They’re free to take breaks to play games or just recharge as necessary.
According to the Pots Planters & More survey, people who labeled their work furniture as “bad” are three times more likely to consider their environment as less productive, and two times more likely to find it “depressing.”
Give your employees the flexibility to choose to work where they’re comfortable, including comfy chairs or a choice of whether to sit or stand at their desks.
“Even if the sun can’t shine into your workplace, make an effort to provide a relaxing atmosphere with comfy furniture, working equipment and a few ‘extra-mile’ amenities,” he noted.
Working in a clean, attractive office can have tremendous effects on co-workers and manager relationships, said Mike Canarelli, CEO, and co-founder of Web Talent Marketing.
Blue-enriched light bulbs may reduce fatigue and increase happiness and work performance, according to the article. Use this type of lighting in brainstorming rooms. In a meeting or break rooms, use warmer tones to promote calmness and relaxation. In conference rooms, use middle tones that welcome workers while keeping them alert.
If it’s not possible to incorporate natural lighting through windows, there are other options.
An article by MBA@UNC, the University of North Carolina at Chapel Hill Kenan-Flagler’s online MBA program, states that exposure to natural light improves mood and energy, greatly impacting focus and productivity. But according to a survey by Pots Planters and More, nearly half of office workers said there is little to no natural light in their office.
Lighting plays a vital role in workers’ performance and attitude.
I can’t tell you how many times I have been thanked for letting poisonous employees go. Though it’s a hard thing to do, it ultimately impacts the working environment, which can be felt by not only our employees but also by our customers
It’s amazing to watch one bad attitude affect everyone’s daily performance,” said Claire Marshall Crowell, the chief operating officer of A. Marshall Family Foods/Puckett’s Grocery & Restaurant.
The same idea translates to those who are already in the office. When employees work with toxic workers, they are more likely to become toxic themselves.
Make sure employees are professional and team players.
Smart businesses know that a good work environment starts with hiring the right people.
Creating a productive work environment is critical to the overall success of your company.
If employees work in a dreary office setting with unfriendly workers, they likely won’t feel motivated or confident to speak up.
If employees work in a dreary office setting with unfriendly workers, they likely won’t feel motivated or confident to speak up. That’s why creating a productive work environment is critical to the overall success of your company.
Your work environment impacts your mood, drive, and performance.
If you have gone on even one job interview it is likely you have heard questions that ask you to describe your strengths and weaknesses and where you expect to see yourself in five years’ time. Another common question is “What would be your ideal working environment?” It is one of the ways in which interviewers can determine how compatible you are for the position and company. Compatibility is critically important; an employee who fits in is likely to be happier and more productive and so will everyone else.
The company must maintain the cleanliness of the workplace for the benefit of all.
Flexibility adds to a better output of the organization. They should be encouraged for creativity and appreciated for providing new ideas. Even extra team building activities such as sports and events can bring a break to the monotony of a 9-5 job!
An ideal office environment should encourage new ideas.
The company should ensure hygiene and good health of the employees.
Employees would be adversely affected by dirty and unsanitary conditions.
The office surroundings should be clean and free from bad odor.
If there is a negative atmosphere, professionals would hate coming to work every day. Add some paintings and informative charts to cover the boring, lifeless walls. Even fish tanks with beautiful lights are eye-catchy. These ideas can make an office more welcoming.
MNCs have attractive interiors to set up a comfortable work environment. So, good interior and cleanliness are essentials for a good office.
You go to work and see that the desk has a dim light, unclean chair, broken or an old drawer. What would you feel? The company is at loss or not updated. The standard of a company is well described by the interiors it has.
The liberty to work independently under proper instructions constitute the ideal work environment.
Interference from supervisors or restrictions can affect the comfort level of any employee.
When it comes to comfort levels of an employee, offices that provide a comfortable and private place to work sounds just perfect!
A friendly environment can make any boring or strict office a happier place to work in for hours.
Few organizations also allow employees to bring their pets to the office.
Employees are encouraged to work harder when they have a good relationship with their employers. Few organizations also allow employees to bring their pets to the office. A friendly environment can make any boring or strict office a happier place to work in for hours.
It is proved that people work better when they have a friendly ambiance at the office.
Every person would like to work with people who are friendly, respectable and cooperative.
Opinion can differ from person to person. Good workplace with proper facilities can encourage the employee to work with interest. There are few simple factors that would make any office a better place to work.
A healthy environment at the office is ideal for employees and it also marks the growth of the company.
To assist in creating the quiet needed for real concentration and work, a degree of white noise can be helpful. Air filters and low fans will operate at a quiet speed to muffle other noises.
No one can work effectively in a sea of noise or interruptions. When planning your office area, ensure that it affords a degree of privacy from surrounding activities. While headphones may serve to isolate certain sounds, no one wants to be forced to wear headphones all the time. Portable screens can be used to shield the work area from nearby activities. Alternatively, divider walls that double as bookcases will not only divide the area but provide superior storage solutions.
Energy guidelines are leading to new reduced-light levels in offices that are easier on the eyes. The most critical factor in lighting is the ability to control its brightness and intensity.
To avoid glare, don’t place overhead lighting directly above computer screens, and don’t put a computer screen directly in front of a light source. That will cause eyestrain.
The most effective lighting brings out the fullest quality of the colors illuminated. If lighting levels are too low, there can be negative psychological effects, including depression. For human comfort, a yellow-cast illumination is best. It is the color of brightness, and midway through the color progression from cool to warm.
If no daylight is available, a combination of general and task lighting will be required. A high-quality task light will be essential for late nights or cloudy days. If your home office is in a basement or a room without windows, check out daylight-replicating light sources that will provide energy-efficient, full-spectrum lighting. Many ergonomic task-lighting fixtures have dimmer switches so you can control the amount of light.
The color of natural light also differs based on geographic location. It is always beneficial to have as much natural light as possible in the working area.
If your space has a window, it will enhance the lighting. Daylight is the most evenly balanced source of white light available, in that sunlight has an approximately equal proportion of each color of the spectrum. This light, however, never has a constant color and its beauty comes from the way it is reflected and from the way it is refracted by the earth (as in differing times of day).
Good lighting is essential. Ideally, you want as much natural daylight as possible.
Don’t forget insurance on that equipment. Affordable policies will insure your home office equipment in the event of a loss or disaster. You’ll want this peace of mind. Many insurance companies offer special coverage for home workers.
Be sure you invest in the fastest equipment available, so you don’t spend your time waiting for things to work.
Be sure you have a local and responsive computer support team that will make home service calls promptly. You need to know you can rely on the equipment you have to work.
You’ll want a separate phone line to your office so no business associate or client gets a busy signal. Also, make sure your phone has the capability for messaging, conferencing and speaker functions.
Investigate a wireless hub for your office so you have the flexibility to work on your laptop from your desk, your chair or a table, and at both standing and sitting heights. This simple option can enhance your creative problem-solving and thinking ability.
Speed and efficiency are critical at home. But make careful decisions. The question whether that large color copier is a real necessity or if a trip to the neighborhood Kinkos will suffice. Don’t pay for equipment you won’t use on a daily basis.
Set up an established outline of time that you know you will spend in your office. That will help you develop a plan for productivity.
Compartmentalizing your day into identifiable segments will help.
The biggest problem of home workers have is the loss of distinction between work life and home life.
Scheduling your working hours contributes to your life balance, and should also help you be more productive and organize your day.
Establish set hours for your work at home.
You will also want to keep the non-office space in your home free of work items. This promotes healthy balance and allows you to relax at home when you are not at work.
Keep all of your work in that space because it’s important that you be able to find things, retrieve things and be efficient in this space.
You might be able to convert the guest room you only use a few times a year or another underutilized area into your office. Evaluate how the space you find can be dedicated for your use and can be “your space.”
Where are you going to put your office? It doesn’t need to be large or expansive, but it should be separate from other areas.
The answers to these questions will begin to develop the program for your home office. The next step is setting up your space.
A distinction has to be made regarding the physical boundaries of this working space.
You have to find a way to separate yourself from the rest of the goings-on in the home and to convey a sense of “off limits” to all other normal and natural home sounds and interruptions.
While comfort is essential in any office, an office that is too casual may seriously impede the ability to get things done.
Working from home is exciting because it offers an opportunity for real comfort and efficiency, but if the office is too casual, or isn’t effectively separated from the home environment, peak productivity may be lost.
If you want to know if your candidates have this trait, ask a simple question in the interview such as, “Why should we hire you?”. This way they have to sell themselves in a persuasive manner while listing qualities, traits, and reasons—a perfect, practical test of their customer service skills.
It’s not always about being a manipulator, but being able to steer the customer in a direction that is beneficial for both the company and the client.
A great customer service employee will also have some amazing marketing and sales skills.
Zendesk Chat also shares some creative ways in which you can deal with difficult clients and complaints while remaining helpful and calm.
A conscientious customer service agent will be better equipped to pick up the clues interlaced in the customer’s words, which will allow them to resolve pain points.
When customers call a company they’re actively seeking help in resolving a problem.
They have a strong intuition about what is morally right and wrong as well as how to treat others.
To a degree, conscientious individuals are “pleasers” in the sense that they are aware of what works for certain people and what doesn’t.
The Journal of Applied Social Psychology noted that “[individuals] who are identified through tests as highly conscientious are more likely to be aware of how good interpersonal interactions positively affect customer service – and are more likely to behave this way”.
Conscientious individuals are reliable, disciplined, methodical, organized, and goal driven.
Look for candidates who are highly conscientious. The candidate that arrives late for the interview, looking completely flustered and confused is probably not the ideal choice.
In customer service, nothing is perfect and things will go wrong. This is not a failure. The best businesses show how they fix their mistakes.
It is ideal for customer service reps to be either the Artisan or Guardian type since they are known for being stable and conscientious, as well as pleasant to talk to and great at problem-solving.
In combination with a problem-solving nature, the candidate should also be a great listener in order to gather “clues” and read between the lines during communication.
Customer service employees must be able to provide a solution even before the customer poses the question (within reason, of course).
One of the great customer service skills is the ability to take a preemptive approach to managing possible risks and being prepared when a problem does arise.
Companies that excel at customer service don’t wait for a problem to arise before addressing it.
Patience and politeness allow the customer service rep to project their voice, tone, and brand without sounding rude or agitated. They will also be able to solve complex customer problems without losing their cool.
Being able to maintain a positive outlook despite the daily churn can help negate the negative effects of customer servicing.
Positivity is important because dealing with customer issues day after day can strain an employee’s mental health.
When reading through your prospective employee’s resumé, look for keywords in their testimonials such as “works well with others” and “maintains a positive attitude”.
The HR team, or the person conducting the interview, should also know how to decipher a resumé in order to find the right match. When reading through your prospective employee’s resumé, look for keywords in their testimonials such as “works well with others” and “maintains a positive attitude”.
These are the basics of satisfying the needs of both the client and the company. If you neglect these details while hiring, you might find yourself attempting to convert a hot-headed, negative individual into a suitable member of your customer support team.
The perfect customer service employees have a positive attitude, are patient with customers, and are polite to all.
Although most companies have a limited customer service budget, finding the ideal employee has taken precedence over lowering costs in recent years.
They are likely trying their best to protect the company’s image even in the presence of the most difficult customers.
A loyal customer care representative will put the company’s interest first when dealing with difficult customers.
There might be some underlying unhappiness, but a potential employee that speaks highly of their previous company despite having left is one that is both respectful and loyal.
When interviewing a candidate, pay attention to what they say about the previous companies they’ve worked for.
It might sound rather straightforward, but happiness and satisfaction within a company will inevitably lead to loyalty.
Author Alexander Kjerulf says, “Happy employees make the customers happy”.
What customer service qualities make these individuals different? Besides possessing the right customer service skills, what are the traits that make them the ideal candidates when dealing with other people’s problems?
Perfection doesn’t exist but some people just happen to possess the characteristics that make them more suited for the role of customer support agent, while others don’t have the traits of a good employee.
A top organization practices strong core values based on integrity. These values need to be more than words in a human resources manual; management personnel should practice these values in daily functions and require all employees to do the same.
Workers in a top organization have easy access to the resources they need to complete their tasks. Whenever possible, educational resources are also available to help workers develop their skills so they can become even more valuable to the organization.
Employees feel that they are part of a group of superior people who are pulling together for the common good.
A great workplace contains an atmosphere that evokes a strong sense of community throughout the entire organization, not just within smaller team units.
The purpose of the feedback is to help employees identify and understand areas of needed improvement as opposed to chastising them for mistakes.
Supervisors in a great workplace offer frequent and constructive feedback to employees.
To encourage open communication, ask your supervisors to make themselves visible instead of remaining behind a closed office door for the entire day or put out regular newsletters to keep employees abreast of the latest company developments.
When you communicate with your employees, you gain valuable insights regarding the work atmosphere, such as learning about small problems before they can escalate.
A small business flourishes when management fosters an atmosphere of open communication.
Your employees are an excellent resource for innovative ideas, so be sure to seek their input and reward them for their creativity.
Innovation allows you to stay one step ahead of the competition and prevent product or service stagnation.
A major factor in the success of your business is your ability to innovate.
The rules are enforced in the same manner for all workers, from rank-and-file members to top management, without the appearance of favoritism or provision of special privileges.
The best organization is one that treats every employee fairly.
The idea behind this autonomy is that the more freedom and input the worker has in performing her job, the greater meaning it will have to her, which increases her motivation to do the job well.
Great small businesses permit their workers a great deal of autonomy regarding how they perform specific job tasks.
Great small business owners and managers have the ability to blend the individual talents of their staff members into a team concept.
A great organization stresses teamwork while still encouraging individual achievement and creativity.
Employees have a clear understanding of this purpose and are enlightened by management staff as to how their roles help to achieve the company’s mission.
A great workplace has a clear and specific purpose for existing which is captured in its mission statement.
Situations such as dissension, poor communication, and general dysfunction occur frequently. Great small business workplaces are those that exhibit a number of key characteristics.
Many companies claim to be great places to work, but employees may often find that the wonderful workplace they heard about during the job interview process doesn’t always live up to their expectations.
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There’s plenty of competition for jobs at top companies.
The organization is environmentally-aware by encouraging solar power and recycling.
The office itself features natural and recessed lighting with incandescent bulbs rather than halogen or fluorescent.
The company offers reimbursement for childcare and/or on-site childcare.
The corporate cafeteria features a low-fat menu, and the company gym is stocked with exercise equipment.
The company offers comprehensive health insurance, with weight-loss, smoking-cessation, and substance-abuse programs.
Genuine compliments, rewards, bonuses, raises, promotions, and certificates of achievement are oil in the machinery. The company thanks, employees regularly in these ways.
People need acknowledgment, appreciation, and gratitude to be motivated.
They know if they don’t, the business will end up a dinosaur. As the saying goes, “Change is the only constant.”
The company and its employees embrace change, accommodate new trends and technology, and incorporate new skills.
People will usually go the extra mile for others when they’re treated well and with understanding, compassion, and respect.
Kindness and understanding prevail when employees face challenges such as accidents, illnesses, personal tragedies, and natural disasters.
Laughter generates endorphins, our natural antidepressants.
Employees keep things in perspective, have fun, and laugh.
Healthy competition exists without vengeful, spiteful backstabbing.
Employees have a sense of camaraderie, cooperation, and empowerment.
Can do, go the extra mile and win-win attitudes are evident.
Everyone communicates in cards on the table manner, solving difficulties in a positive way. They don’t play nasty revenge games when given difficult feedback. Instead, they view feedback as an opportunity for growth.
They take responsibility for their actions and decisions.
Employees give 200%. They strive to be the best and to deliver top-quality products and services.
Signs of fear, domination, bullying, sexual harassment, and intimidation are absent. Creativity, productivity, and thinking outside the box flourish.
People enjoy coming to work and feel appreciated, acknowledged and rewarded.
The company sets out to achieve its goals in ethical, honest ways with an elevated sense of purpose to improving the planet and humanity.
A positive mission statement outlines the goals and demonstrative behavior that exemplify the highest commitment to quality and service to each other, the company, customers, and shareholders.
Positive workplaces tend to exhibit a common set of traits that foster excellence, productivity, and camaraderie.
He has to face difficult situations very tactfully and must have pleasing manners always in dealing with critical positions and in suggesting suitable ideas. He must be tactful.
He organizes and supervises the office correspondence, messenger services, communication system, filing and indexing, protection of records etc. There is no hard and fast rule as to the functions of an office manager. His functions depend upon the type and size of the organization.
He maintains statutory and accounts books, hold meetings, drafts reports and minutes etc. Thus he does the secretary’s functions.
He maintains statutory and accounts books, hold meetings, drafts reports and minutes etc. Thus he does the secretary’s functions.
He has to safeguard the furniture, fittings, machines, equipment and various types of records.
He has to keep a close touch with the accounting and costing section.
Discipline in the office depends upon him. The rules and principles of the management should be followed by the subordinates. He must have the ability to speak. New methods cannot be accepted unless the full explanation is followed. He has to convince others about the factual findings.
He measures the employees’ work and output and offers rewards which increase their efficiency and ensure their better co-operation and lead to the promotion of the staff.
He provides training to the new employees as well as old employees to improve their skill in the latest techniques of management.
He has to select the right person for the right job. For that, he invites applications, conducts interviews and selects personnel.
Office Manager primary duty is to the management and secondary duty to the workers. He must please both the parties. If either one of the parties is annoyed or neglected, he will be regarded as a bad manager.
Office Manager primary duty is to the management and secondary duty to the workers.
He has to work and safeguard the firm, where he is an office manager.
If Office Manager is not able to do the needful, he must place it before the management.
Workers approach Office Managers for their grievances and difficulties and manager has to redress them. If he is not able to do the needful, he must place it before the management.
Office Manager is the connecting link between the top management and the workers.
Office Manager will have to work and carefully see that the policies laid down by the management are implemented.
Office Manager has to select the right persons for the right jobs.
The Office Manager has complete control over the work done in the office.
The Office Manager helps other departments to achieve their goals.
The Office Manager is the one who is in charge of the public relations. He helps other departments to achieve their goals. He has complete control over the work done in the office.
The office manager is important for the smooth running of the organization.
The office manager is important for the smooth running of the organization. He is in charge of the public relations. He helps other departments to achieve their goals. He has complete control over the work done in the office.
He has to control his office.
He must be constantly in touch with the new facts and methods to increase the efficiency.
He should not be irritable.
He should have self-control.
He must be calm and confident in all situations.
He must have the ability to delegate the job and work to his staff according to the abilities of the workers.
He must be able to create team spirit.
He must be a good leader.
He must be sincere to do his duties.
He must be tactful and skillful in his dealings.
He must have an ability to teach others.
He must have a good command of the language.
The qualifications are based on the job he does.
There is no hard and fast rule as to the minimum qualifications to be possessed.
In addition to general education, a manager must have undergone management training.
He brings the human resource or human talent of a firm in combination with non-human resources viz. money, materials, and machine.
The manager plans organize, directs and controls the activities of his subordinates in the organization. He brings the human resource or human talent of a firm in combination with non-human resources viz. money, materials, and machine.
The job of the office manager is to control the activities in the office so as to get the maximum benefit out of them.
It is already seen that the office work is a function of service.
New employees need to meet the appropriate people who are setting the expectations for the company’s culture.
If negativity about supervision and the company is widespread and complained about by employees, a culture of negativity, that is difficult to overcome, will take hold.
If doors are open, and few closed-door meetings are held, the culture is unguarded.
If many artifacts depicting the company’s history and values are in evidence throughout the company, people value their history and culture.
If most of the people in an organization are very outgoing, the culture is likely to be open and sociable.
People Shape the Culture. Personalities and experiences of employees create the culture of an organization.
This is often how subcultures are formed, as people get social rewards from coworkers or have their most important needs met in their departments or project teams.
Sometimes employees value rewards that are not associated with the behaviors desired by managers for the overall company.
Sub-cultures Form Through Rewards. Employees have many different wants and needs.
This fails to serve the continuity a consciously created culture requires.
If this interaction doesn’t take place, the new employee forms his or her own idea of the culture, often in interaction with other new employees.
The culture that a new employee experiences and learns can be consciously shaped by managers, executives, and co-workers. Through your conversations with the new employee, you can communicate the elements of the culture you’d like to see continued.
An initial opinion of your culture can be formed as early as the first phone call from the Human Resources department.
An applicant experiences a sense of your culture, and he or she fit within your culture, during the interview process.
Most behaviors and rewards in organizations involve other employees.
Culture is Learned Through Interaction. Employees learn culture by interacting with other employees.
An applicant experiences a sense of your culture, and his or she fit within your culture, during the interview process. An initial opinion of your culture can be formed as early as the first phone call from the Human Resources department.
Most behaviors and rewards in organizations involve other employees.
Employees learn culture by interacting with other employees.
Culture is Learned Through Interaction.
A simple thank you from an executive for work performed in a particular manner, molds the culture.
When a behavior is rewarded, it is repeated and the association eventually becomes part of the culture.
Culture is Learned. People learn to perform certain behaviors through either the rewards or negative consequences that follow their behavior.
Tolerating poor performance or exhibiting a lack of discipline to maintain established processes and systems will impede your success.
A norm of spectacular customer service will sell your products and engage your employees.
A norm of accountability will help make your organization successful.